Das Davor — five practices, five stacks.
Dental groups grow by acquiring practices, and each one arrives with its own software. “We had two on one PMS, one on another, and the rest improvising,” says Dr. Alan Cho, Group Clinical Lead. “Twelve tools total. The group couldn’t see itself, and a patient at one practice was a stranger at the next.”
Recall — the lifeblood of dental revenue — ran differently everywhere, so reactivation rates swung wildly and the group couldn’t apply what worked at its best practice to the others.
~$2,050/month across twelve tools. Five different recall processes. No group-wide view of patients or production.
Der Wechsel — standardize on one platform.
Cedar rolled Mewayz out practice by practice over a quarter, standardizing scheduling, charting, billing, and recall. The group now runs one playbook, and a patient is recognized at any location.
“Standardizing the recall engine alone moved the numbers,” Cho says. “We took the best practice’s playbook and gave it to all five overnight.”
Was ersetzt wurde
| Altes Tool | Replaced by Mewayz module | Monatliche Ersparnis |
|---|---|---|
| PMS systems (×2 vendors) | Records & Charting | $900 |
| Scheduling tools | Buchungen & Terminplanung | $300 |
| Billing / claims tools | Billing & Claims | $420 |
| Recall / SMS apps | Patient Communications | $250 |
| Reporting spreadsheets | Group Reporting | $180 |
| Alter Stack gesamt | Mewayz Agency (multi-site) | save $2,050/mo |
Der Schlüssel – the group operates as one.
With all five practices on one platform, the group finally runs like a group:
- One recall engine, applied identically across all practices
- A patient is recognized and charted at any location
- Group-wide production and collections on one dashboard
- New acquisitions onboard to the same playbook fast
Standardizing the recall engine let Cedar apply its best-performing process everywhere at once. A 24% lift in reactivated patients came from consistency, not from working any harder.
Die neue Normalität — acquisitions that integrate.
“The next practice we buy onboards onto the same platform in weeks, not months,” Cho says. “Our whole growth model just got cheaper and faster. The $24K saved is real, but the speed of integration is the strategic win.”