Das Davor — the repair lived on paper and four apps.
An auto repair is a fast chain — inspect, estimate, approve, fix, invoice — and Apex ran it across four tools plus the service writer’s memory. “The estimate was in one app, the schedule on a whiteboard, the invoice in QuickBooks, and the customer text in yet another tool,” says Rico Alvarez, Owner. “Re-keying the same job four times was just the cost of doing business. We thought.”
Approvals dragged because the estimate and the customer’s phone lived in different systems, so a quick “yes, do it” turned into a slow back-and-forth that left bays idle.
$730/month across four tools. Jobs re-keyed up to four times. Idle bays waiting on slow estimate approvals.
Der Wechsel — one work order, both shops.
Apex rebuilt its workflow around a single work order — inspection, estimate, parts, labor, invoice — and rolled it to both shops in a week. Customer history came along so returning cars showed their past service instantly.
“My service writers stopped typing the same job into four apps,” Alvarez says. “That alone gave each of them an hour a day back.”
Was ersetzt wurde
| Altes Tool | Replaced by Mewayz module | Monatliche Ersparnis |
|---|---|---|
| Estimating app | Estimates & Work Orders | $150 |
| Scheduling tool | Bookings & Bay Schedule | $90 |
| QuickBooks Plus | Invoicing & Accounting | $90 |
| Customer SMS tool | Communications | $80 |
| Alter Stack gesamt | Mewayz Business | save $730/mo |
Der Schlüssel – the work order carries everything.
With estimating, scheduling, and invoicing unified, the shop runs faster:
- Estimates text straight to the customer for one-tap approval
- Approved lines flow into the repair order and then the invoice
- Vehicle and service history attach to the customer automatically
- Both shops share one bay schedule and one customer list
When the estimate can text itself to the customer and capture a tap-to-approve, the slowest step in the shop — waiting on a decision — collapses from hours to minutes, and the bay gets back to work.
Die neue Normalität — more cars, same crew.
“We’re pushing more cars through the same bays because the paperwork stopped being the bottleneck,” Alvarez says. “The software bill went down and throughput went up. I didn’t expect both from one switch.”