A fully configurable AI customer agent that handles routine support, order status, billing questions, and account lookups without a human in the loop — because it reads your live database, not a scraped help-center snapshot. Deploy on your website, your client portal, or white-label it under your own brand on Agency and Enterprise tiers. One toggle to switch on; no platform integration required.
No add-on tiers, no feature gates — this is what the module ships with, included in every plan.
The agent reads order status, billing records, ticket history, and account details from the same database as your human support team — answers are live, not cached from a static FAQ.
Define exactly what the agent can and cannot do — it can look up order status but not issue refunds, or it can escalate anything involving a subscription change to a human.
When a query exceeds the agent's defined scope, it hands off to a human agent with the full conversation transcript and the customer's record already loaded — no re-introduction required.
On Agency and Enterprise tiers, the agent carries your brand, your domain, and your tone of voice — with no Mewayz branding visible to your customers or your clients' customers.
Answers are grounded in your published knowledge base and configured product rules — the agent does not hallucinate policies that don't exist in your workspace.
Every agent interaction logs to the helpdesk as a resolved or escalated ticket, keeping your support analytics complete even for conversations that never touched a human.
Ada and Intercom Fin are excellent agents — priced as standalone platforms with their own integration layer sitting between them and your actual customer data.
Start free with VCard & Link-in-Bio. Turn on AI customer agent and the rest of the catalog from one flat plan — no per-seat fee, ever.