Module · Communication

Chat, video, DMs.
Same tab.

Internal team chat, social DMs (Instagram, Facebook, WhatsApp), Zoom and Google Meet — all in the same shell as your CRM, support, and projects. Conversations sit next to the records they're about.

Replaces Slack Zoom Intercom Crisp Sprout Social Hootsuite
Channels · per workspace
6
Channels supported
Native
Zoom / Meet · no plugin
$0
Per agent · ever
Internal messenger
What it does

Every conversation, in context.

The communication layer connects all 150+ modules. Internal team chat. Social DMs into the support inbox. Video calls scheduled from the CRM, attached to the customer record.

Feature 01 · Team chat

Internal messenger.

Channels, DMs, threads, mentions, search. The kind of in-product chat your team is going to use to talk about work — that has the work loaded next to it.

  • Channels (public + private)
  • Threaded conversations
  • Mention, react, search
  • Cross-reference any record inline
Messenger
Feature 02 · Social DMs

Instagram, Facebook, unified.

Customer DMs from your IG inbox and FB Messenger land in your support inbox alongside email tickets. Agents reply once; the customer never knows it's running through Mewayz.

  • Instagram DMs → support inbox
  • Facebook Messenger / Page DMs
  • WhatsApp Business (paid add-on)
  • One inbox, one SLA, one set of macros
Instagram chat
Feature 03 · Video

Zoom + Meet. Native.

Schedule from the CRM, host inside the product, record to the customer's video hub, and attach the recording back to the contact record. No "I'll send you the Zoom link separately."

  • Zoom + Google Meet, both native
  • Recording, transcript, summary
  • Auto-attached to contact / deal
  • Searchable video library
Zoom meetings
Feature 04 · Video hub

Library of every meeting.

Every recorded call, accessible by customer, project, deal, or rep. Search the transcript, jump to the moment, share a clip. Knowledge that doesn't live in someone's Drive folder.

  • Searchable transcript across all calls
  • Clip + share with timestamp
  • Per-customer call history
  • Auto-tagged by topic + sentiment
Video hub
Inside Communication · 6 views

Every conversation view, in one place.

01
Internal messenger
Channels + DMs with record cross-reference.
02
Instagram chat
DMs into the unified support inbox.
03
Facebook chat
FB Messenger / Page DMs unified.
04
Zoom meetings
Schedule, host, record, attach.
05
Google Meet
Same workflow as Zoom, Google side.
06
Video hub
Searchable library of recordings.
Connects to · Other modules

Communication + the rest.

See also · Comparisons & industries

Where this module shines.

Inside Comms & Platform · 6 modules

Every module, its own page.

Each module in Comms & Platform is a full page of its own — open any one to see what it does and the exact tool it replaces.

Conversations.
In context.

Internal chat, social DMs, video — all included on Business. No per-agent fee, no premium-channel tier.