Customers request a return, you approve it in one click, the refund posts to accounting and the stock comes back into inventory — no export, no RMA spreadsheet, no Zapier in the middle. Because returns live on the same database as your orders, the refund amount is already known and the restocked unit immediately available for the next sale.
No add-on tiers, no feature gates — this is what the module ships with, included in every plan.
Shoppers submit return requests through a branded portal linked from the order confirmation. You get a queue with reason codes, photos, and original order context.
Define return windows, eligible SKUs, and disposition rules — restock, quarantine, discard. Approvals trigger the downstream steps automatically without manual intervention.
Refunds issue back to the original card, or as store credit at a configurable rate. The credit posts to the customer's store-credit balance instantly — no separate gift-card system required.
Approved returns increment stock at the correct location the moment you mark the item received. No manual stock adjustment needed after processing a return.
Every refund and restocking event creates a corresponding journal entry — revenue reversal, COGS credit, and any return-shipping cost — without touching QuickBooks.
Track return rate by SKU, reason code, and sales channel to spot quality issues or size-guide problems before they compound. Report lives next to the sales reports, not in a separate app.
Returns management usually means a separate SaaS app that doesn't talk to your inventory or your accountant. Here it's built in.
Start free with VCard & Link-in-Bio. Turn on Returns & RMAs and the rest of the catalog from one flat plan — no per-seat fee, ever.