Full field service operations in one module — create service requests, assign technicians, track status from received to completed, generate invoices, and log warranty records. Because dispatch sits on the same database as accounting and CRM, a closed job becomes an invoice and a customer record without a re-key or an integration layer.
No add-on tiers, no feature gates — this is what the module ships with, included in every plan.
Log jobs with product name, customer details, assigned technician, priority, and scheduled date — each request gets a unique ID and tracks through a defined status workflow.
Assign any job to a technician from the roster; technicians see their own queue of assigned, in-progress, and completed jobs with earnings tracked per job.
Jobs move through configurable statuses — received, diagnosed, in progress, awaiting parts, testing, completed — with a full movement history per order.
Add and edit product parts directly on the repair order; parts costs roll into the invoice automatically without a separate purchase order process.
Convert a completed job to a repair invoice in one click — charges, parts, and tax calculated; invoice lives in the same accounting module as all other billing.
Link warranty details (warranty number, period, terms, claim status) to any repair order — searchable by job ID for fast retrieval when a customer calls.
ServiceTitan charges a significant platform fee and requires third-party accounting integration — here dispatch, invoicing, and warranty tracking share one database.
Start free with VCard & Link-in-Bio. Turn on Field service dispatch and the rest of the catalog from one flat plan — no per-seat fee, ever.