The before — the pet existed in four places.
A vet visit needs memory — vaccines, history, meds — and Summit's memory was split across four tools. “Bookings, the medical chart, reminders, and billing didn't talk,” says Dr. Lena Park, Lead Veterinarian. “The reminder didn't know which vaccine was due, so it was generic, and generic reminders get ignored.”
Billing was disconnected from the chart, so estimates and invoices were rebuilt by hand from the visit notes.
$1,030/month across four tools. Generic reminders blind to the chart. Hand-built estimates and invoices.
The switch — the chart runs the visit.
Summit moved patient charts and scheduling first, then connected reminders and billing to the same record. Recalls now fire from the actual vaccine and visit history.
“The reminder that says exactly which shot is due brought a lot of pets back in,” Park says.
What got replaced
| Old tool | Replaced by Mewayz module | Monthly saving |
|---|---|---|
| Booking system | Bookings & Scheduling | $110 |
| Vet PMS / charting | Records & Charting | $390 |
| Reminder tool | Patient Communications | $90 |
| Billing / POS | Invoicing & Payments | $140 |
| Total old stack | Mewayz Business | save $730/mo |
The unlock — the chart drives everything.
With scheduling, charting, reminders, and billing unified, the clinic runs from the chart:
- Reminders pull the specific vaccine or recall due from the chart
- Estimates and invoices generate from the visit record
- The whole team shares one schedule across exam rooms
- Each pet's full history sits on one profile
A reminder that names the exact vaccine due reads like the clinic knows the pet — because it does. Specific recall brings animals back on schedule in a way generic blasts never did.
The new normal — more care, less clicking.
“The front desk runs one screen instead of four,” Park says. “That time goes back to the animals and the owners. The savings were a bonus on top.”