The before — members in four systems.
Coworking is a membership business with a building attached, and Outpost’s members existed in four systems. “Membership in one app, room bookings in another, door access in a third, billing in a fourth,” says Devin Cho, Founder. “A member who booked an extra conference room often just… didn’t get billed for it. The booking tool didn’t talk to billing.”
Across two locations, a membership didn’t reliably grant access at both, which generated a steady trickle of front-desk friction.
$610/month across four tools. Uncaptured room overages between booking and billing. Access that didn’t span locations.
The switch — one account per member.
Outpost unified memberships, bookings, access, and billing on one member account. Room overages now post to the membership invoice automatically, and access follows the membership to both locations.
“The billing leakage alone paid for the switch,” Cho says. “We were giving away conference rooms by accident.”
What got replaced
| Old tool | Replaced by Mewayz module | Monthly saving |
|---|---|---|
| Membership tool | Memberships & Billing | $140 |
| Room booking app | Bookings & Resources | $120 |
| Access control add-on | Access & Check-in | $160 |
| Invoicing tool | Invoicing & Payments | $90 |
| Total old stack | Mewayz Business | save $510/mo |
The unlock — the space runs on one account.
With memberships, bookings, access, and billing unified, the operation tightened:
- Room overages post to the membership invoice automatically
- One membership grants access at both locations
- Booking, check-in, and billing reference one member record
- Plan changes and add-ons settle to a single statement
When the room booking and the invoice live on the same account, an overage can’t slip through. The 90% drop in leakage was simply revenue the old gap used to swallow.
The new normal — scaling without the seams.
“We’re opening a third location next year and I’m not dreading the systems,” Cho says. “It’s one more building on the same platform, not a fourth copy of four tools. That confidence is new.”