The before — retail and wholesale never agreed.
A bakery's hardest problem is baking the right amount, and Hearth & Stone planned it blind. “The POS knew retail, wholesale orders came by email, and production was a whiteboard guess,” says Mira Tomas, Owner. “We either ran out by noon or threw away trays at close. Both hurt.”
Wholesale was the messiest — standing orders lived in an inbox, so a café's daily croissant order was somebody's memory, not a system.
$950/month across five tools. Whiteboard production blind to real demand. Wholesale orders living in email.
The switch — one production plan.
Hearth & Stone put retail POS, wholesale orders, and production on one platform so the plan reads actual demand from both channels. Payroll connected to the same system.
“The first morning production matched what we actually sold, the waste just dropped,” Tomas says.
What got replaced
| Old tool | Replaced by Mewayz module | Monthly saving |
|---|---|---|
| Retail POS | POS & Inventory | $170 |
| Wholesale (email/orders) | B2B / Wholesale Orders | $160 |
| Production whiteboard | Production Planning | $120 |
| Gusto | HR & Payroll | $160 |
| Email / loyalty tool | Marketing & Loyalty | $90 |
| Total old stack | Mewayz Business | save $700/mo |
The unlock — baking to real demand.
With POS, wholesale, production, and payroll unified, the kitchen plans from data:
- Production reads real demand from retail and wholesale together
- Wholesale standing orders live in the system, not an inbox
- Inventory and ingredient counts span all three locations
- Payroll reads hours from the same system staff clock into
When production is planned from actual combined demand instead of a whiteboard guess, you bake closer to what you'll sell. Less runs out by noon, less gets thrown away at close.
The new normal — one kitchen, three doors.
“We run like one kitchen serving three doors now,” Tomas says. “The production plan is shared, the wholesale orders are real, and we stopped throwing money in the bin every night.”