The before — a family in four databases.
A school’s relationship with a family spans years and offices, and Brightpath’s spanned four databases. “Admissions didn’t know what enrollment knew, billing didn’t know either, and the family got four different emails from four systems,” says Helen Ruiz, Head of School. “To the family we looked like four schools wearing one crest.”
Admissions follow-up leaked the most: promising inquiries went cold because the handoff from inquiry to application to enrollment crossed three tools and lost people in the gaps.
$910/month across four tools. Admissions leads lost between three systems. Four disconnected touchpoints per family.
The switch — one record per family.
Brightpath unified admissions, enrollment, billing, and communications on one family record and migrated before the application season opened. Inquiry follow-up now stays attached through enrollment.
“The admissions team stopped losing people in the cracks,” Ruiz says. “Every inquiry stays on the same record straight through to first tuition payment.”
What got replaced
| Old tool | Replaced by Mewayz module | Monthly saving |
|---|---|---|
| Admissions CRM | CRM & Admissions | $240 |
| Enrollment system | Enrollment & Records | $220 |
| Tuition billing tool | Invoicing & Payments | $160 |
| Email / newsletter tool | Family Communications | $90 |
| Total old stack | Mewayz Business (education) | save $710/mo |
The unlock — the relationship is continuous.
With admissions, enrollment, and billing unified, the school speaks with one voice:
- Inquiries stay attached from first touch through enrollment
- Tuition billing reads from the same record as enrollment
- Family communications draw on one accurate contact list
- Siblings and multi-year history live on one family profile
When an inquiry never has to survive a handoff between three systems, fewer prospects fall through. A 19% lift in inquiry-to-enroll came almost entirely from follow-up that simply stopped getting dropped.
The new normal — one school, one voice.
“Families tell us we feel more organized,” Ruiz says. “We didn’t hire anyone — we just stopped being four systems pretending to be one school. The savings paid for new classroom tech this year.”