Zendesk addebita per agente. Mewayz addebita per workspace.
Zendesk Suite starts at $55/agent/month. A 10-person team pays $550/month — for customer support alone. Mewayz gives you helpdesk + CRM + invoicing + projects + HR for 45 €/mese flat. Unlimited agents.
Valutato dai clienti
Garanzia di 30 giorni
Money-back, no questions
30,000+
aziende in tutto il mondo
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Dati prezzi ultima verifica: marzo 2026
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Prezzi di Zendesk vs Mewayz — team di 10 agenti
Zendesk — 10 agents (full stack)
Mewayz — everything included
- ✓ Help desk + ticket management
- ✓ SLA policies + automation rules
- ✓ Multi-channel: email, chat, portal
- ✓ CRM + sales pipeline
- ✓ Invoicing + payment collection
- ✓ Project management + HR
- ✓ AI automation + 130+ modules
Mewayz vs Zendesk — feature comparison
| Caratteristica | Mewayz | Zendesk |
|---|---|---|
| Gestione ticket e instradamento | ✅ | ✅ |
| Politiche SLA ed escalation | ✅ | ✅ |
| Risposte predefinite / macro | ✅ | ✅ |
| Automazione ticket e trigger | ✅ | ✅ |
| Portale self-service cliente | ✅ | ✅ |
| Email + canali chat live | ✅ | ✅ |
| Knowledge base / centro assistenza | ✅ | ✅ |
| Sondaggi CSAT | ✅ | ✅ |
| Suggerimenti ticket alimentati da IA | ✅ | ✅ (Zendesk AI — extra cost) |
| Analisi e reportistica avanzate | ✅ | ✅ (higher plans only) |
| CRM e gestione contatti | ✅ | ❌ (Zendesk Sell required) |
| Gestione pipeline vendite | ✅ | ❌ |
| Generazione di fatture e fatturazione | ✅ | ❌ |
| Riscossione pagamenti online | ✅ | ❌ |
| Gestione del progetto | ✅ | ❌ |
| Gestione HR e dipendenti | ✅ | ❌ |
| Prezzi fissi per workspace | ✅ | ❌ (per agent per plan) |
| Opzione rivenditore white-label | ✅ | ❌ |
| Prova gratuita — nessuna carta di credito | ✅ | ✅ (14-day) |
| Moduli totali disponibili | 130+ | ~6 (support only) |
Chi passa da Zendesk a Mewayz?
Growing teams who realize Zendesk's per-agent fees balloon out of control — and who need CRM and invoicing alongside their support workflows.
Team con 10+ agenti
Agenzie che gestiscono il supporto clienti
Aziende che utilizzano Zendesk + Salesforce
PMI che scalano le operazioni di supporto
Come passare da Zendesk in 3 passaggi
Esporta da Zendesk
In Zendesk Admin Center, go to Account → Tools → Reports. Export your users and open tickets as CSV. For larger exports use the Zendesk API (GET /api/v2/tickets.json). Download all contacts and ticket history.
Importa in Mewayz
In Mewayz, use Settings → Import Data to import your contacts. Set up ticket categories matching your Zendesk groups. Map ticket statuses and priorities. Import your knowledge base articles via copy-paste or CSV.
Configura canali + automazione
Connect your support email inboxes, set up SLA policies, create canned responses (macros), and configure automation rules. Add your team members. Most teams are fully live within a business day.
Smetti di pagare per agente. Paga per workspace.
30,000+ businesses use Mewayz. Full helpdesk + CRM + invoicing + projects at 45 €/mese flat — no per-agent fees, no per-feature add-ons.
We refund 100% within 30 days if you're not satisfied. No paperwork, no delays.
Domande frequenti
Tutto quello che devi sapere su Mewayz
Yes. Mewayz includes a full helpdesk with ticket management, SLA policies, canned responses, automation, and customer portal — everything Zendesk covers for SMBs. Plus CRM, invoicing, projects, and HR at 45 €/mese flat with unlimited agents.
Zendesk Suite Team is $55/agent/month. A 10-agent team pays $550/month for customer support only. Mewayz is 45 €/mese flat for unlimited agents, including helpdesk, CRM, invoicing, projects, and HR. Over 90% savings for a 10-agent team.
Mewayz covers all core Zendesk features: ticket management, SLA policies, automation rules, canned responses, multi-channel support, knowledge base, and CSAT ratings. It also adds CRM, invoicing, and project management that Zendesk doesn't include.
Yes. Export your Zendesk tickets and contacts via CSV or the Zendesk API, then import into Mewayz via Settings → Import Data. Most teams migrate their core contacts and open tickets in under 2 hours.
Cost and consolidation. Zendesk's per-agent pricing gets expensive fast — a 10-person team pays $550/month for support alone. Mewayz replaces your entire stack (support + CRM + invoicing) at 45 €/mese flat.
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