Zendesk membebankan biaya per agen. Mewayz menagih per ruang kerja.
Zendesk Suite starts at $55/agent/month. A 10-person team pays $550/month — for customer support alone. Mewayz gives you helpdesk + CRM + invoicing + projects + HR for Rp831,677/bulan flat. Unlimited agents.
Dinilai oleh pelanggan
Jaminan 30-hari
Uang kembali, tanpa pertanyaan
30,000+
bisnis di seluruh dunia
Sandbox interaktif · Tidak perlu mendaftar
Data harga terakhir diverifikasi: Maret 2026
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Harga Zendesk vs Mewayz — tim 10 agen
Zendesk — 10 agents (full stack)
Mewayz — everything included
- ✓ Help desk + ticket management
- ✓ SLA policies + automation rules
- ✓ Multi-channel: email, chat, portal
- ✓ CRM + sales pipeline
- ✓ Invoicing + payment collection
- ✓ Project management + HR
- ✓ AI automation + 130+ modules
Mewayz vs Zendesk — perbandingan fitur
| Fitur | Mewayz | Zendesk |
|---|---|---|
| Manajemen tiket & routing | ✅ | ✅ |
| Kebijakan SLA & eskalasi | ✅ | ✅ |
| Respons otomatis / makro | ✅ | ✅ |
| Otomatisasi tiket & pemicu | ✅ | ✅ |
| Portal layanan mandiri pelanggan | ✅ | ✅ |
| Email + saluran obrolan langsung | ✅ | ✅ |
| Basis pengetahuan / pusat bantuan | ✅ | ✅ |
| Survei CSAT | ✅ | ✅ |
| Saran tiket bertenaga AI | ✅ | ✅ (Zendesk AI — extra cost) |
| Analitik & pelaporan lanjutan | ✅ | ✅ (higher plans only) |
| CRM & manajemen kontak | ✅ | ❌ (Zendesk Sell required) |
| Manajemen pipeline penjualan | ✅ | ❌ |
| Pembuatan faktur & penagihan | ✅ | ❌ |
| Pengumpulan pembayaran online | ✅ | ❌ |
| Manajemen proyek | ✅ | ❌ |
| HR & manajemen karyawan | ✅ | ❌ |
| Harga per-workspace tetap | ✅ | ❌ (per agent per plan) |
| Opsi reseller white-label | ✅ | ❌ |
| Uji coba gratis — tanpa kartu kredit | ✅ | ✅ (14-day) |
| Total modul tersedia | 130+ | ~6 (support only) |
Siapa yang beralih dari Zendesk ke Mewayz?
Growing teams who realize Zendesk's per-agent fees balloon out of control — and who need CRM and invoicing alongside their support workflows.
Tim dengan 10+ agen
Agensi mengelola dukungan klien
Perusahaan yang menjalankan Zendesk + Salesforce
UKM yang meningkatkan skala operasi dukungan
Cara beralih dari Zendesk dalam 3 langkah
Ekspor dari Zendesk
In Zendesk Admin Center, go to Account → Tools → Reports. Export your users and open tickets as CSV. For larger exports use the Zendesk API (GET /api/v2/tickets.json). Download all contacts and ticket history.
Impor ke Mewayz
In Mewayz, use Settings → Import Data to import your contacts. Set up ticket categories matching your Zendesk groups. Map ticket statuses and priorities. Import your knowledge base articles via copy-paste or CSV.
Konfigurasi saluran + otomatisasi
Connect your support email inboxes, set up SLA policies, create canned responses (macros), and configure automation rules. Add your team members. Most teams are fully live within a business day.
Berhenti membayar per agen. Bayar per ruang kerja.
30,000+ businesses use Mewayz. Full helpdesk + CRM + invoicing + projects at Rp831,677/bulan flat — no per-agent fees, no per-feature add-ons.
We refund 100% within 30 days if you're not satisfied. No paperwork, no delays.
Pertanyaan yang Sering Diajukan
Semua yang perlu Anda ketahui tentang Mewayz
Yes. Mewayz includes a full helpdesk with ticket management, SLA policies, canned responses, automation, and customer portal — everything Zendesk covers for SMBs. Plus CRM, invoicing, projects, and HR at Rp831,677/bulan flat with unlimited agents.
Zendesk Suite Team is $55/agent/month. A 10-agent team pays $550/month for customer support only. Mewayz is Rp831,677/bulan flat for unlimited agents, including helpdesk, CRM, invoicing, projects, and HR. Over 90% savings for a 10-agent team.
Mewayz covers all core Zendesk features: ticket management, SLA policies, automation rules, canned responses, multi-channel support, knowledge base, and CSAT ratings. It also adds CRM, invoicing, and project management that Zendesk doesn't include.
Yes. Export your Zendesk tickets and contacts via CSV or the Zendesk API, then import into Mewayz via Settings → Import Data. Most teams migrate their core contacts and open tickets in under 2 hours.
Cost and consolidation. Zendesk's per-agent pricing gets expensive fast — a 10-person team pays $550/month for support alone. Mewayz replaces your entire stack (support + CRM + invoicing) at Rp831,677/bulan flat.
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Mewayz menggantikan 10+ alat dengan sebagian kecil biaya. Coba gratis — tidak perlu kartu.
- CRM + Penagihan + Proyek dalam satu
- Tersedia paket gratis selamanya
- Migrasi dari platform apa pun dalam 5 menit