Zendesk按座席收费。 Mewayz按工作区收费。
Zendesk Suite starts at $55/agent/month. A 10-person team pays $550/month — for customer support alone. Mewayz gives you helpdesk + CRM + invoicing + projects + HR for ¥338/月 flat. Unlimited agents.
客户评分
30天保证
无条件退款
30,000+
全球企业
定价数据最后验证时间：2026年3月
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Zendesk定价 vs Mewayz — 10人团队
Zendesk — 10 agents (full stack)
Mewayz — everything included
- ✓ Help desk + ticket management
- ✓ SLA policies + automation rules
- ✓ Multi-channel: email, chat, portal
- ✓ CRM + sales pipeline
- ✓ Invoicing + payment collection
- ✓ Project management + HR
- ✓ AI automation + 130+ modules
Mewayz vs Zendesk — 功能比较
| 特征 | Mewayz | Zendesk |
|---|---|---|
| Ticket management & routing | ✅ | ✅ |
| SLA策略与升级 | ✅ | ✅ |
| 预设回复/宏 | ✅ | ✅ |
| Ticket automation & triggers | ✅ | ✅ |
| 客户自助服务门户 | ✅ | ✅ |
| 电子邮件 + 在线聊天渠道 | ✅ | ✅ |
| 知识库/帮助中心 | ✅ | ✅ |
| CSAT调查 | ✅ | ✅ |
| AI驱动的工单建议 | ✅ | ✅ (Zendesk AI — extra cost) |
| 高级分析与报告 | ✅ | ✅ (higher plans only) |
| CRM与联系人管理 | ✅ | ❌ (Zendesk Sell required) |
| 销售管道管理 | ✅ | ❌ |
| 发票与账单生成 | ✅ | ❌ |
| 在线收款 | ✅ | ❌ |
| 项目管理 | ✅ | ❌ |
| 人力资源与员工管理 | ✅ | ❌ |
| 按工作区统一计价 | ✅ | ❌ (per agent per plan) |
| 白标经销商选项 | ✅ | ❌ |
| 免费试用——无需信用卡 | ✅ | ✅ (14-day) |
| Total modules available | 130+ | ~6 (support only) |
谁从Zendesk转向Mewayz？
Growing teams who realize Zendesk's per-agent fees balloon out of control — and who need CRM and invoicing alongside their support workflows.
Teams with 10+ agents
管理客户支持的代理商
使用Zendesk+Salesforce的公司
扩展支持运营的SMB
如何分3步从Zendesk切换
从Zendesk导出
In Zendesk Admin Center, go to Account → Tools → Reports. Export your users and open tickets as CSV. For larger exports use the Zendesk API (GET /api/v2/tickets.json). Download all contacts and ticket history.
导入到Mewayz
In Mewayz, use Settings → Import Data to import your contacts. Set up ticket categories matching your Zendesk groups. Map ticket statuses and priorities. Import your knowledge base articles via copy-paste or CSV.
配置渠道+自动化
Connect your support email inboxes, set up SLA policies, create canned responses (macros), and configure automation rules. Add your team members. Most teams are fully live within a business day.
Stop paying per agent. Pay per workspace.
30,000+ businesses use Mewayz. Full helpdesk + CRM + invoicing + projects at ¥338/月 flat — no per-agent fees, no per-feature add-ons.
We refund 100% within 30 days if you're not satisfied. No paperwork, no delays.
常见问题解答
关于 Mewayz 您需要了解的一切
Yes. Mewayz includes a full helpdesk with ticket management, SLA policies, canned responses, automation, and customer portal — everything Zendesk covers for SMBs. Plus CRM, invoicing, projects, and HR at ¥338/月 flat with unlimited agents.
Zendesk Suite Team is $55/agent/month. A 10-agent team pays $550/month for customer support only. Mewayz is ¥338/月 flat for unlimited agents, including helpdesk, CRM, invoicing, projects, and HR. Over 90% savings for a 10-agent team.
Mewayz covers all core Zendesk features: ticket management, SLA policies, automation rules, canned responses, multi-channel support, knowledge base, and CSAT ratings. It also adds CRM, invoicing, and project management that Zendesk doesn't include.
Yes. Export your Zendesk tickets and contacts via CSV or the Zendesk API, then import into Mewayz via Settings → Import Data. Most teams migrate their core contacts and open tickets in under 2 hours.
Cost and consolidation. Zendesk's per-agent pricing gets expensive fast — a 10-person team pays $550/month for support alone. Mewayz replaces your entire stack (support + CRM + invoicing) at ¥338/月 flat.
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