Mewayz vs Zendesk

Zendesk cobra por agente. Mewayz cobra por workspace.

Zendesk Suite starts at $55/agent/month. A 10-person team pays $550/month — for customer support alone. Mewayz gives you helpdesk + CRM + invoicing + projects + HR for R$244/mês flat. Unlimited agents.

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30,000+

empresas em todo o mundo

30,000+ empresas Economize até R$15,904/ano em comparação com ferramentas separadas Plano grátis para sempre Não é necessário cartão de crédito
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Revenue
$48.2K
Invoices
247
Clients
89
Projects
34
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Sandbox interativo · Nenhum cadastro necessário

130+ modules vs Linktree's 6 Membros da equipe ilimitados — sem taxas por usuário Faça white-label do seu SaaS em 45 min

Dados de preços verificados pela última vez: março de 2026

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Helpdesk and support tickets

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Preços Zendesk vs Mewayz — equipe de 10 agentes

Zendesk — 10 agents (full stack)

Zendesk Suite Team 10 × $55/agent — support only
$550/mo
Zendesk Suite Growth 10 × $89/agent — with self-service
$890/mo
Zendesk Suite Professional 10 × $115/agent — advanced
$1,150/mo
+ CRM tool (Salesforce/HubSpot) required separately
$100–300/mo
+ Invoicing & billing required separately
$50–100/mo
+ Project management required separately
$50–160/mo
Full stack monthly $750–1,710+

Mewayz — everything included

R$244
/month — unlimited agents
  • ✓ Help desk + ticket management
  • ✓ SLA policies + automation rules
  • ✓ Multi-channel: email, chat, portal
  • ✓ CRM + sales pipeline
  • ✓ Invoicing + payment collection
  • ✓ Project management + HR
  • ✓ AI automation + 130+ modules
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Mewayz vs Zendesk — comparação de recursos

Recurso Mewayz Zendesk
Gestão e roteamento de tickets ✅ ✅
Políticas de SLA e escalação ✅ ✅
Respostas pré-definidas / macros ✅ ✅
Automação de tickets e gatilhos ✅ ✅
Portal de autoatendimento ao cliente ✅ ✅
Email + canais de chat ao vivo ✅ ✅
Base de conhecimento / central de ajuda ✅ ✅
Pesquisas CSAT ✅ ✅
sugestões de tickets com IA ✅ ✅ (Zendesk AI — extra cost)
Análises e relatórios avançados ✅ ✅ (higher plans only)
CRM e gestão de contatos ✅ ❌ (Zendesk Sell required)
Gerenciamento de pipeline de vendas ✅ ❌
Geração de faturas e cobranças ✅ ❌
Cobrança de pagamento online ✅ ❌
Gerenciamento de projetos ✅ ❌
gestão de RH e funcionários ✅ ❌
Preço fixo por espaço de trabalho ✅ ❌ (per agent per plan)
Opção de revendedor white-label ✅ ❌
Teste gratuito — sem cartão de crédito ✅ ✅ (14-day)
Total de módulos disponíveis 130+ ~6 (support only)

Quem migra do Zendesk para o Mewayz?

Growing teams who realize Zendesk's per-agent fees balloon out of control — and who need CRM and invoicing alongside their support workflows.

Equipes com 10+ agentes

At $55/agent, a 10-person team pays $550/month just for tickets. With Mewayz you pay $49 flat — that's $501/month back in your pocket, every month.

Agências gerenciando suporte ao cliente

Handle support, projects, and invoicing in one workspace per client. No more juggling Zendesk + a CRM + a billing tool.

Companies running Zendesk + Salesforce

Consolidate your support and CRM into one $49/month platform. Your support and sales teams share a single contact and ticket database.

PMEs escalando operações de suporte

Hire more support agents without watching your Zendesk bill climb. Mewayz flat-rate pricing means growth doesn't cost more.

Como migrar do Zendesk em 3 etapas

01

Exportar do Zendesk

In Zendesk Admin Center, go to Account → Tools → Reports. Export your users and open tickets as CSV. For larger exports use the Zendesk API (GET /api/v2/tickets.json). Download all contacts and ticket history.

02

Importar para o Mewayz

In Mewayz, use Settings → Import Data to import your contacts. Set up ticket categories matching your Zendesk groups. Map ticket statuses and priorities. Import your knowledge base articles via copy-paste or CSV.

03

Configure channels + automation

Connect your support email inboxes, set up SLA policies, create canned responses (macros), and configure automation rules. Add your team members. Most teams are fully live within a business day.

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Pare de pagar por agente. Pague por espaço de trabalho.

30,000+ businesses use Mewayz. Full helpdesk + CRM + invoicing + projects at R$244/mês flat — no per-agent fees, no per-feature add-ons.

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Reembolso em 30 dias — sem perguntas · Não é necessário cartão de crédito · Exporte seus dados a qualquer momento · Cancele a qualquer momento, sem taxas · 30,000+ empresas

We refund 100% within 30 days if you're not satisfied. No paperwork, no delays.

Perguntas frequentes

Perguntas frequentes

Tudo o que você precisa saber sobre Mewayz

Yes. Mewayz includes a full helpdesk with ticket management, SLA policies, canned responses, automation, and customer portal — everything Zendesk covers for SMBs. Plus CRM, invoicing, projects, and HR at R$244/mês flat with unlimited agents.

Zendesk Suite Team is $55/agent/month. A 10-agent team pays $550/month for customer support only. Mewayz is R$244/mês flat for unlimited agents, including helpdesk, CRM, invoicing, projects, and HR. Over 90% savings for a 10-agent team.

Mewayz covers all core Zendesk features: ticket management, SLA policies, automation rules, canned responses, multi-channel support, knowledge base, and CSAT ratings. It also adds CRM, invoicing, and project management that Zendesk doesn't include.

Yes. Export your Zendesk tickets and contacts via CSV or the Zendesk API, then import into Mewayz via Settings → Import Data. Most teams migrate their core contacts and open tickets in under 2 hours.

Cost and consolidation. Zendesk's per-agent pricing gets expensive fast — a 10-person team pays $550/month for support alone. Mewayz replaces your entire stack (support + CRM + invoicing) at R$244/mês flat.

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