Zendesk charges per agent. Mewayz charges per workspace.
Zendesk Suite starts at $55/agent/month. A 10-person team pays $550/month — for customer support alone. Mewayz gives you helpdesk + CRM + invoicing + projects + HR for R$259/mês flat. Unlimited agents.
Rated by customers
30-day guarantee
Reembolso, sem perguntas
30,000+
businesses worldwide
Sandbox interativa · Nenhum cadastro necessário
Pricing data last verified: March 2026
{-- Platform Screenshot --}
Real screenshot — no mock-ups
Zendesk pricing vs Mewayz — 10-agent team
Zendesk — 10 agents (full stack)
Mewayz — everything included
- ✓ Help desk + ticket management
- ✓ SLA policies + automation rules
- ✓ Multi-channel: email, chat, portal
- ✓ CRM + sales pipeline
- ✓ Invoicing + payment collection
- ✓ Project management + HR
- ✓ AI automation + 130+ modules
Mewayz vs Zendesk — feature comparison
| Recurso | Mewayz | Zendesk |
|---|---|---|
| Gerenciamento e roteamento de tickets | ✅ | ✅ |
| Políticas de SLA e escalonamento | ✅ | ✅ |
| Respostas prontas / macros | ✅ | ✅ |
| Automação e gatilhos de ticket | ✅ | ✅ |
| Portal de autoatendimento ao cliente | ✅ | ✅ |
| E-mail + canais de chat ao vivo | ✅ | ✅ |
| Base de conhecimento / central de ajuda | ✅ | ✅ |
| Pesquisas CSAT | ✅ | ✅ |
| Sugestões de tickets com IA | ✅ | ✅ (Zendesk AI — extra cost) |
| Análises e relatórios avançados | ✅ | ✅ (higher plans only) |
| CRM e gestão de contatos | ✅ | ❌ (Zendesk Sell required) |
| Gerenciamento de pipeline de vendas | ✅ | ❌ |
| Geração de faturas e cobranças | ✅ | ❌ |
| Cobrança de pagamento online | ✅ | ❌ |
| Gerenciamento de projetos | ✅ | ❌ |
| Gestão de RH e funcionários | ✅ | ❌ |
| Preço fixo por espaço de trabalho | ✅ | ❌ (per agent per plan) |
| White-label reseller option | ✅ | ❌ |
| Teste gratuito — sem cartão de crédito | ✅ | ✅ (14-day) |
| Total de módulos disponíveis | 130+ | ~6 (support only) |
Who switches from Zendesk to Mewayz?
Growing teams who realize Zendesk's per-agent fees balloon out of control — and who need CRM and invoicing alongside their support workflows.
Equipes com 10+ agentes
Agências gerenciando suporte ao cliente
Empresas usando Zendesk + Salesforce
PMEs escalando operações de suporte
Como migrar do Zendesk em 3 etapas
Exportar do Zendesk
In Zendesk Admin Center, go to Account → Tools → Reports. Export your users and open tickets as CSV. For larger exports use the Zendesk API (GET /api/v2/tickets.json). Download all contacts and ticket history.
Importar para o Mewayz
In Mewayz, use Settings → Import Data to import your contacts. Set up ticket categories matching your Zendesk groups. Map ticket statuses and priorities. Import your knowledge base articles via copy-paste or CSV.
Configurar canais + automação
Connect your support email inboxes, set up SLA policies, create canned responses (macros), and configure automation rules. Add your team members. Most teams are fully live within a business day.
Pare de pagar por agente. Pague por espaço de trabalho.
30,000+ businesses use Mewayz. Full helpdesk + CRM + invoicing + projects at R$259/mês flat — no per-agent fees, no per-feature add-ons.
We refund 100% within 30 days if you're not satisfied. No paperwork, no delays.
Perguntas frequentes
Tudo o que você precisa saber sobre Mewayz
Yes. Mewayz includes a full helpdesk with ticket management, SLA policies, canned responses, automation, and customer portal — everything Zendesk covers for SMBs. Plus CRM, invoicing, projects, and HR at R$259/mês flat with unlimited agents.
Zendesk Suite Team is $55/agent/month. A 10-agent team pays $550/month for customer support only. Mewayz is R$259/mês flat for unlimited agents, including helpdesk, CRM, invoicing, projects, and HR. Over 90% savings for a 10-agent team.
Mewayz covers all core Zendesk features: ticket management, SLA policies, automation rules, canned responses, multi-channel support, knowledge base, and CSAT ratings. It also adds CRM, invoicing, and project management that Zendesk doesn't include.
Yes. Export your Zendesk tickets and contacts via CSV or the Zendesk API, then import into Mewayz via Settings → Import Data. Most teams migrate their core contacts and open tickets in under 2 hours.
Cost and consolidation. Zendesk's per-agent pricing gets expensive fast — a 10-person team pays $550/month for support alone. Mewayz replaces your entire stack (support + CRM + invoicing) at R$259/mês flat.
Ainda tem dúvidas?
Guias Gratuitos
Obtenha Seu Guia Gratuito
Download instantâneo de PDF — sem spam, nunca.
Ainda comparando opções?
Mewayz replaces 10+ tools for a fraction of the cost. Try it free — no card needed.
- CRM + Faturamento + Projetos em um
- Plano gratuito para sempre disponível
- Migre de qualquer plataforma em 5 min