Mewayz vs Zendesk

Zendesk caj setiap ejen. Mewayz mengenakan bayaran setiap ruang kerja.

Zendesk Suite starts at $55/agent/month. A 10-person team pays $550/month — for customer support alone. Mewayz gives you helpdesk + CRM + invoicing + projects + HR for RM230/bulan flat. Unlimited agents.

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Wang dikembalikan, tanpa soal

30,000+

perniagaan di seluruh dunia

30,000+ perniagaan Jimat sehingga RM15,040/tahun berbanding alat berasingan Pelan percuma selama-lamanya Tiada kad kredit dikehendaki
app.mewayz.com/dashboard
Revenue
$48.2K
Invoices
247
Clients
89
Projects
34
▶ Cuba Demo Interaktif — Tanpa Pendaftaran

Kotak pasir interaktif · Tiada pendaftaran diperlukan

130+ modules vs Linktree's 6 Ahli pasukan tanpa had — tiada bayaran setiap pengguna Putih-labelkan SaaS anda dalam 45 minit

Data harga terakhir disahkan: Mac 2026

{-- Platform Screenshot --}
app.mewayz.com
Helpdesk and support tickets

Real screenshot — no mock-ups

Harga Zendesk vs Mewayz — pasukan 10 ejen

Zendesk — 10 agents (full stack)

Zendesk Suite Team 10 × $55/agent — support only
$550/mo
Zendesk Suite Growth 10 × $89/agent — with self-service
$890/mo
Zendesk Suite Professional 10 × $115/agent — advanced
$1,150/mo
+ CRM tool (Salesforce/HubSpot) required separately
$100–300/mo
+ Invoicing & billing required separately
$50–100/mo
+ Project management required separately
$50–160/mo
Full stack monthly $750–1,710+

Mewayz — everything included

RM230
/month — unlimited agents
  • ✓ Help desk + ticket management
  • ✓ SLA policies + automation rules
  • ✓ Multi-channel: email, chat, portal
  • ✓ CRM + sales pipeline
  • ✓ Invoicing + payment collection
  • ✓ Project management + HR
  • ✓ AI automation + 130+ modules
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Mewayz vs Zendesk — perbandingan ciri

Ciri Mewayz Zendesk
Pengurusan tiket & penghalaan ✅ ✅
SLA policies & escalation ✅ ✅
Respons siap sedia / makro ✅ ✅
Automasi & pencetus tiket ✅ ✅
Portal layan diri pelanggan ✅ ✅
Saluran E-mel + sembang langsung ✅ ✅
Pangkalan pengetahuan / pusat bantuan ✅ ✅
Tinjauan CSAT ✅ ✅
Cadangan tiket berkuasa AI ✅ ✅ (Zendesk AI — extra cost)
Analisis & pelaporan lanjutan ✅ ✅ (higher plans only)
CRM & pengurusan kenalan ✅ ❌ (Zendesk Sell required)
**Sales reports & forecasting** - Laporan Jualan & ramalan ✅ ❌
Penjanaan invois & bil ✅ ❌
Kutipan pembayaran dalam talian ✅ ❌
Pengurusan projek ✅ ❌
HR & pengurusan pekerja ✅ ❌
Harga rata setiap ruang kerja ✅ ❌ (per agent per plan)
Pilihan penjual semula white-label ✅ ❌
Percubaan percuma — tiada kad kredit ✅ ✅ (14-day)
Jumlah modul yang tersedia 130+ ~6 (support only)

Siapa yang beralih dari Zendesk ke Mewayz?

Growing teams who realize Zendesk's per-agent fees balloon out of control — and who need CRM and invoicing alongside their support workflows.

Teams with 10+ agents

At $55/agent, a 10-person team pays $550/month just for tickets. With Mewayz you pay $49 flat — that's $501/month back in your pocket, every month.

Agensi menguruskan sokongan pelanggan

Handle support, projects, and invoicing in one workspace per client. No more juggling Zendesk + a CRM + a billing tool.

Syarikat yang menjalankan Zendesk + Salesforce

Consolidate your support and CRM into one $49/month platform. Your support and sales teams share a single contact and ticket database.

PKS mengskalakan operasi sokongan

Hire more support agents without watching your Zendesk bill climb. Mewayz flat-rate pricing means growth doesn't cost more.

Cara beralih dari Zendesk dalam 3 langkah

01

Eksport dari Zendesk

In Zendesk Admin Center, go to Account → Tools → Reports. Export your users and open tickets as CSV. For larger exports use the Zendesk API (GET /api/v2/tickets.json). Download all contacts and ticket history.

02

Import ke dalam Mewayz

In Mewayz, use Settings → Import Data to import your contacts. Set up ticket categories matching your Zendesk groups. Map ticket statuses and priorities. Import your knowledge base articles via copy-paste or CSV.

03

Konfigur saluran + automasi

Connect your support email inboxes, set up SLA policies, create canned responses (macros), and configure automation rules. Add your team members. Most teams are fully live within a business day.

Mulakan percubaan percuma anda →

Berhenti bayar setiap ejen. Bayar setiap ruang kerja.

30,000+ businesses use Mewayz. Full helpdesk + CRM + invoicing + projects at RM230/bulan flat — no per-agent fees, no per-feature add-ons.

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Jaminan wang balik 30 hari — tanpa soal ditanya · Tiada kad kredit dikehendaki · Eksport data anda bila-bila masa · Batal pada bila-bila masa, tiada bayaran · 30,000+ perniagaan

We refund 100% within 30 days if you're not satisfied. No paperwork, no delays.

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Semua yang anda perlu tahu tentang Mewayz

Yes. Mewayz includes a full helpdesk with ticket management, SLA policies, canned responses, automation, and customer portal — everything Zendesk covers for SMBs. Plus CRM, invoicing, projects, and HR at RM230/bulan flat with unlimited agents.

Zendesk Suite Team is $55/agent/month. A 10-agent team pays $550/month for customer support only. Mewayz is RM230/bulan flat for unlimited agents, including helpdesk, CRM, invoicing, projects, and HR. Over 90% savings for a 10-agent team.

Mewayz covers all core Zendesk features: ticket management, SLA policies, automation rules, canned responses, multi-channel support, knowledge base, and CSAT ratings. It also adds CRM, invoicing, and project management that Zendesk doesn't include.

Yes. Export your Zendesk tickets and contacts via CSV or the Zendesk API, then import into Mewayz via Settings → Import Data. Most teams migrate their core contacts and open tickets in under 2 hours.

Cost and consolidation. Zendesk's per-agent pricing gets expensive fast — a 10-person team pays $550/month for support alone. Mewayz replaces your entire stack (support + CRM + invoicing) at RM230/bulan flat.

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