Mewayz vs Freshdesk
Same price. 144 modules instead of just helpdesk.
Freshdesk charges $99+/mo for helpdesk alone. Mewayz starts at $149/mo and covers ticketing, SLA management, and a knowledge base — plus CRM, HR, accounting, and project management in the same login.
The problem
Why teams leave Freshdesk
Helpdesk only — you're still running 4 other tools
Freshdesk does customer support well. But it has no CRM, no HR, no projects, no accounting. You're still paying for each of those separately.
Automation and SLA management require paid upgrades
The features that make support actually manageable — SLA policies, automation rules, CSAT surveys — are locked behind higher Growth or Pro tiers.
Per-agent pricing caps your team size
Every agent you add costs more. Seasonal spikes or team growth directly impact your support software bill.
The solution
What you get with Mewayz
Support + CRM + HR + projects for $149
One flat price covers your whole business stack — not just helpdesk.
SLA, automation, and tickets on Business plan
No upgrade required for the features that matter. SLA management, ticket automation, and knowledge base included.
No per-agent pricing
Your whole team logs in under one flat price. Support scales with your business, not your bill.
Side by side
Feature comparison
Competitor pricing last verified April 2026. Prices change frequently — confirm at Freshdesk's website before deciding.
| Freshdesk | Mewayz | |
|---|---|---|
| Monthly price | $99+/mo | $149/mo |
| Ticketing & helpdesk | ||
| Knowledge base | ||
| SLA management | Growth+ only | |
| CRM & contacts | ||
| HR & payroll | ||
| Accounting & invoicing | ||
| Per-agent pricing | Yes | No |
| White-label reselling |
Replace Freshdesk — and every other tool — for $149/mo
Free plan available. No credit card required. 30-day money-back guarantee on paid plans.
