Basis Pengetahuan

How do I request a withdrawal from my wallet?

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To withdraw funds from your wallet:

  1. Ensure you have a positive wallet balance
  2. Go to "Wallet" in the sidebar
  3. Click "Settings" and configure your withdrawal method:
  4. PayPal: Enter your PayPal email address
  5. Crypto: Enter your crypto wallet address and select channel
  6. Bank: Enter your bank account number and bank name
  7. Go to "Withdraw" section
  8. Enter the withdrawal amount (must be greater than 0)
  9. Add an optional note and submit your request

Important: You must configure at least one payment method before requesting withdrawal. Withdrawals are processed within 1-3 business days after admin approval. You can only have one pending withdrawal at a time.

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